Services Offered
Verified by Business
Venue rental
Review Highlights
“They got new leather seats which were super comfy, the popcorn was fresh and it was easy to find our reserved seats.” in 6 reviews
“Been going here ever since it was built to replace the Galaxy Theatre that used to be here.” in 3 reviews
“Nice staff, great clean theater.” in 2 reviews
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Ask the Community
Q:
If I buy my tickets online my seats are reserved for sure of someone else can take them without permission?
A:
When you reserve specific seats online, they are reserved for you when you arrive. You must be on time. I believe they hold them for 15 minutes once the show starts.
Deana M.2 years ago 1 person found this helpful
Recommended Reviews
Overall rating
141 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Dec 26, 2023
Nice!
It's clean and well maintained. The concessions area is well stocked and in order. So much better than the Maya theater in old town Salinas.
We also got a few real smiles from the help which goes along ways with most people.
We all got tickets, snacks, settled and out without any problems, hold up's or setbacks.
Last words...a pleasure.Helpful 0Thanks 0Love this 0Oh no 1 - Gonzo H.Pacific Grove, CA01Apr 1, 2024
All time worst movie theater at Del Monte Mall in Monterey. Staff don't listen, sound level catastrophic, paid $8.50 for Sunday matinee of Bob Marley biopic, lights in theater turned on twenty minutes into the movie (after 40 minutes blasting adverts and previews). No one in theater, but manager threw me out for no reason. Unbelievably toxic, will NEVER return, will warn men in my local branch 28 of SIR. Marley movie seemed pretty great, but a truly horrific experience. Be aware Cinemark is run by compplete idiots and you may get a taste of awful customer service if you go there.
Helpful 0Thanks 0Love this 0Oh no 0 - 15149406May 14, 2022
Recently visited Cinemark theater while in the area. The movie we wanted to watch had a lot of showings to choose from. We ordered our tickets ahead of time (Fandango), chose our seats, and on arrival we get our tickets scanned at the main entrance.
Wish this theater had the nice reclinable seats. But, at least the seats are comfy.
I also thought it was strange that men and women bathrooms are on opposite sides.
Concession stands are well stocked and have a good variety of treats to choose from.Helpful 0Thanks 0Love this 0Oh no 0 - Mar 29, 2022
One of the smaller theaters in the area. But they have plenty of showings of any of the popular movies. $8.50 for matinee and $6.50 Tuesdays or $6 for members. It is weird that the Women's restroom is on the right side and Men's restroom on the left side.
They don't have a huge parking lot but shouldn't be too much trouble finding a spot.Helpful 6Thanks 0Love this 7Oh no 0 - 1807321003Jun 26, 2022
Nice theater, comfortable chairs, but no refills on popcorn or sodas. I thought that was kind of odd since everywhere else offers them. The kid at the concession stand said "inflation". Nevertheless though, we still had a fun time.
The only reason for 4 stars instead of 5 is the condition of the bathrooms. They were dirty, and some stalls didn't have any toilet paper.Helpful 0Thanks 0Love this 0Oh no 0 - Santosha N.Monterey, CA123131Oct 25, 2023
This is a great movie theatre! Nice staff, great clean theater. It's a great experience every time. Been going there since 2004!
Helpful 1Thanks 0Love this 0Oh no 0 - Andy W.Seaside, CA04Apr 29, 2023
i am writing an OK review due to the atrocities of a worker named Drake with curly hair. I was absolutely thrown off by his comfortability of such loose vernacular of cuss words, especially towards the public making them feel uncomfortable. I hope I don't sound out of line but isn't the customer always right when all they want is to see a movie?
I will be going to the other local theaters to surpass this unfortunate event, yet I love the movies and hope this will be resolved. Thank you.Helpful 0Thanks 0Love this 0Oh no 0 - Milder L.Livermore, CA0393Jun 5, 2023
This is a really nice movie theater located in an outdoor mall. Great staff and the premises is very clean.
Helpful 0Thanks 0Love this 0Oh no 0 - Mike H.Buena Park, CA332Oct 4, 2022
The theater always has great seats available and easy to get into and well behaved customers.
Helpful 1Thanks 0Love this 0Oh no 0
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